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We want you to be very happy with your purchase from Naturecan.

If you have any problems, please contact us so we can work with you to resolve the issue.

WHICH ITEMS CAN BE RETURNED

Unwanted Items - We offer a 14 day "no quibble" guarantee for all items returned unused and in their original condition and packaging.

Damaged Items - Any damaged items reported within 5 days of receipt may be returned for a full refund or replacement.

HOW DO I RETURN AN ITEM?

Please contact our customer service and we will inform you about the next steps.

Our returns address may differ for some items, so please contact us before returning any product to us.

ARE THERE ANY CHARGES FOR RETURNS?

You are responsible for any return shipping costs if the item is not damaged.

Damaged items will be returned free of charge and you will receive details once you contact us.

HOW FAST WILL I GET MY REFUND?

Once your return is received and inspected, we will send you an email to let you know that we have received your returned item.

Your refund will be processed and a credit will automatically be applied to the original payment method within 3-5 business days.