Privacybeleid

The team at www.naturecan.nl knows how important it is to maintain your trust that we use our website in accordance with regulations and that we are transparent about what data is collected and what we use it for. The following information should explain what information is collected from you and why we need to do it.

Visitors to our website

When you visit www.naturecan.nl we use a popular third party service called Google Analytics, which collects standard internet log information and details about visitor behavior while browsing the website. This gives us information such as how often the website is viewed, where our visitors are and how they found us. All of this information is anonymous and we use it to look at website traffic patterns so we can make changes based on this data. Cookies are used for this and you can read more about the details in our cookie policy.

The only information we collect that may be personally identifiable is information that you specifically provide to us. This may be your name and email address if you choose to subscribe to our newsletter, or it may be your billing and delivery information during the checkout process.

Newsletter subscription

To keep you informed of what is happening on the website or to keep you informed of offers and deals, we ask for your email address and your name. We do not give these to other organizations and companies. We do this through a third party, MailChimp, which is the tool we use to deliver our newsletter to you. We collect statistics on email opens and clicks using standard technologies to help us monitor and improve our email newsletters. See MailChimp's privacy statement for more information about how MailChimp handles their data. You can of course unsubscribe from our newsletter at any time by clicking on the unsubscribe link at the bottom of any of our emails or by emailing support-nl@naturecan.com and requesting that your email address be deleted.

Currency selection and conversion

By using our website, you (the visitor) agree to allow third parties to process your IP address to determine your location for the purpose of currency conversion. You also agree to that currency being stored in a session cookie in your browser (a temporary cookie that is automatically deleted when you close your browser). We do this to ensure that the selected currency remains selected and consistent when browsing our website, so that prices can be converted into your (the visitor's) local currency.

Write a review

Leaving a product review on our site is done through another third party that specializes in reviews. It helps us ensure that reviews are collected in a consistent manner and that the anonymous data it collects, such as how many people have rated a product 4 stars, can be used by other web services to help with marketing or to provide ways to filter what reviews people have left. You can choose whether to leave your name on the review, but leaving an anonymous review is also an option. You can view their privacy policy here and they also have data protection information here.

Links from our site to other websites

This privacy policy does not cover the links you find on this site that link to other websites. These sites are not governed by this privacy policy and any questions about how a site uses your information should be directed to that website. As much as possible, we validate all the links we add to our site and ensure that they are of a certain good quality. If you have any problems with any of the sites we link to, please let us know.

Your access to your personal information

You have the right to access all personal information in our possession at any time. You can do this by sending an email to support-nl@naturecan.com and requesting that we share that information with you. This data may not be available in a friendly format, so it may take some time to structure this information in a way that can be easily viewed.

Information we collect at checkout

When purchasing an item from our website, we need to collect sufficient information to accept payment for that item, as well as your delivery information, so that we can send it to you. We also ask for your mobile number, but this is optional and is only used so that we can send you text message updates on the progress of your order.

Social media

We also use social media to share information and also to advertise our products. These are conducted using the individual social media platforms and as such the privacy policy is specific to that platform and is not covered by this Privacy Policy.

Changes to our privacy policy

We regularly review our privacy policy to ensure that it is clear and that the information in it is up to date. This privacy policy was last modified on September 1, 2019.